Privacy

Privacy statement F.J.E.L.L.

This privacy policy explains what personal data F.J.E.L.L. collects, how it is processed and who is responsible for the processing of the data.

At F.J.E.L.L. it is the general manager who has the main responsibility for the company's processing of personal data. In order to be able to give you your order, we are dependent on being able to share some of this information with third parties.

What data we collect and why
When you shop at F.J.E.L.L. we ask for your name, address, e-mail address and telephone number. We will also receive the date and time of user creation, as well as the number of logins. You fill in this information yourself, and the information is used to process your order. We must be able to send you the package in the post, and be able to get hold of you by e-mail or telephone. If you yourself tick the box that you want newsletters by e-mail, we will use the e-mail to send you news and offers. The information is only shared with third parties we depend on to be able to deliver your package. More about this under Third parties.

It is F.J.E.L.L. who are responsible for the information you provide to us, but we are dependent on third parties to be able to supply you with goods and services from us. Here we inform you about all our third parties, what information we share with them and what they use it for.

Payment solutions
When you complete a purchase at F.J.E.L.L. you can choose between several payment providers. Each of these is responsible for processing the personal data entered to complete the purchase.

Questions and inquiries must be directed directly to the relevant data controller.

Transportation
To deliver what you have purchased, we will send your package with the supplier stated in the checkout. In order for them to receive the package correctly, we share information about where the package is to be sent. The transport provider is responsible for the correct storage and use of the personal data. We use Bring (Posten) as transport supplier.

Logistra is an EDI supplier that F.J.E.L.L. buy labels for their packages from. They do not store any information, but process personal data on behalf of F.J.E.L.L. that appears on the shipping labels.

Shopify
Shopify is the provider of the online solution for F.J.E.L.L. and all customer information is stored in Shopify's systems. They have access to customer and order information for our customers. Name, address, e-mail, phone number and logins. Data is stored securely and only selected users have access to the necessary data by logging in.

E-mail
F.J.E.L.L. create and send their newsletters in Shopify. When you have actively ticked the box that you wish to be sent newsletters from F.J.E.L.L. have you given consent for us to send you e-mails with information and products. Shopify will then get access to your name and email. If you open and click on links in the newsletters you receive, Shopify will be able to collect additional information via cookies and other tracking technology. Information about your device and interaction in your email: IP address, operating system, browser ID. Shopify will collect data about when you have opened the email and what you have looked at / clicked on. You can unsubscribe from newsletters at any time F.J.E.L.L. You do this at the bottom of the newsletters.

Insight
You can at any time request access to the personal data that the Data Controller keeps about you. In some cases, there will be actors other than F.J.E.L.L. who is responsible for processing.

You can request that personal data about you be deleted as long as it does not violate other retention requirements, such as the Bookkeeping Act or other statutory provisions and requirements from authorities.